Infrastructure and Delivery Management

• Manage the procurement and deployment of data center hardware, Linux and Windows servers, databases (Oracle, SQL, MySQL, PostgreSQL), and virtualized environments (VMware/Hyper-V).
• Assist SMEs in setting up the infrastructure and platforms.
• Contribute to the planning, implementation, and delivery of the infrastructure components within a project.
• Oversee risk management related to project delivery.
• Gather and manage essential requirements in collaboration with SMEs.

Leadership

• Offer technical guidance and mentorship to the IDM team, ensuring adherence to best practices in server and database management, as well as customer relations.
• Work closely with the System Administration, Solution Architecture, Network, and Project Management teams, serving as a bridge between technical and non-technical stakeholders.
• Ensure alignment between internal processes and customer requirements.

Stakeholder Management

• Foster and maintain strong relationships with key business stakeholders to ensure infrastructure delivery aligns with business goals.
• Serve as the single point of contact (SPOC) for all infrastructure-related matters across project stakeholders.

Technologies

• Strong expertise in operating systems, including Linux (RedHat, Ubuntu) and Windows Server (2016, 2019, 2022).
• Proficient in working with databases such as SQL Server, MySQL, PostgreSQL, and Oracle.
• Solid understanding of high availability and disaster recovery concepts, including clustering and replication techniques.
• Comprehensive knowledge of TCP/IP networking, firewalls, DNS, and load balancing solutions.
• Well-versed in implementing and adhering to security best practices.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
• At least 6 years of experience in IT infrastructure management or delivery, with a focus on Linux, Windows, databases, and cloud technologies.
• Proven experience in managing large-scale infrastructure projects within enterprise environments.
• Relevant certifications in related technologies are a plus.

Soft Skills

• Exceptional leadership and team management skills.
• Outstanding communication abilities for collaborating with both customers and technical teams.
• Demonstrated problem-solving expertise with a proactive approach to incident management and resolution.

Preferred Additional Certifications

• ITIL v4 Foundation or Practitioner.
• Project Management certifications (PMP, PRINCE2) are a plus.

We are looking for an experienced IT Infrastructure Delivery Manager with a solid technical background to oversee the successful execution of complex IT infrastructure projects. The role involves ensuring the smooth operation of enterprise-level systems, such as databases, servers, storage solutions, and networks. The ideal candidate should have extensive experience in managing Linux and Windows server environments, virtualization, and cloud infrastructure, along with in-depth knowledge of database management, high availability configurations, and disaster recovery strategies